Since COVID-19 arrived, we understand that people may feel reluctant when calling out a contractor to their place of work. It is perfectly reasonable to feel this way, but we want to reassure you that ADC is going above and beyond to ensure your safety.
All ADC engineers have been trained in COVID-Safety government guidelines on washing hands, covering the face, and making space.
We have produced an in-depth COVID specific risk assessment that covers all of our site work, ensuring our engineers are acting in the safest possible way.
The engineers are supplied with a kit bag which includes; disposable gloves, face masks, visors as well as hand and surface sanitiser to be used throughout the day. These kits are regularly replenished to ensure we are always prepared for site visits.
Barriers are also provided and will be used to help maintain social distancing measures, where possible.
ILIGENT, AT ALL TIMES;
ADC engineers are the very best in the industry and they have easily adapted to this more controlled and safer way of working. The message we give to our engineers is; Be safe, even if it takes longer.
Engineers will use company-supplied anti-bacterial spray and/or wipes to wipe down all surfaces and components before and after use e.g. door handles, keys and switches when on site.
Engineers will not share tools or pass them between themselves, where this is unavoidable tools should be sanitised and left at a safe distance to be picked up by another engineer.
Engineers will sign the completed worksheet on the customer’s behalf to prevent cross-contamination. If a signature is required, we will ask the customer to sign a blank document for the engineer to take a picture that will be attached to the job sheet.
AREFUL AND SAFE;
Having worked on numerous NHS and secured housing sites throughout lockdown, we implemented the highest level of safety measures very early on and we have continued to do so.
Engineers will only work if feeling well and will be vigilant when recognising symptoms of fever (high temperature) and/or a new, continuous cough. If they feel unwell, they will not come to work and follow the government guidelines on self-isolation. They are to inform a senior manager immediately if they have developed any symptoms or have been in close contact with anyone who is experiencing these symptoms.
Engineers have been informed to only carry out work on-site if they feel they can do so in a safe manner, according to our safety measures.
ADC is the safest choice for any reactive call out, maintenance visit, remedial work, or installation that you may have to carry out.
We look forward to seeing you soon.
“ADC are a very professional company whom we enjoy working with. They provide a professional and efficient service providing benefits to us and our customers. Annabelle Williamson SDG Access.”
SGD Access (Annabelle Williamson)
“Edge Hill University have been using ADC for the installation, servicing and reactive repairs of our automatic doors for a number of years. The work they have carried out is neat, tidy and has been delivered to a high standard. Site Engineers are always well presented, polite and communicate in a professional manner, Customer Service Excellence is a core requirement for Edge Hill University. I would not hesitate to recommend (working with) The Automatic Door Company. Technical enquiries are always responded to in a prompt manner, with Administrative Staff willing to help in any way they can.”
Edge Hill University (Mark Burton, Facilities Manager)
“On a busy university campus its vital that the infra-structure runs smoothly. ADC have maintained and repaired the doors here for many years, giving us a very dependable service at a competitive price, and moreover total piece of mind.”
Edge Hill University (Colin Francis, Maintenance Supervisor)
“ADC have serviced our automatic doors for a number of years now and we would highly recommend their service. They are quick to respond to enquiries and maintain a professional demeanour when on site. Their skilled engineers are friendly and always willing to go out of their way to help with any issues or queries we may have. We are very happy with the service ADC provide and wouldn’t hesitate to use them again.”
Guardian Print Centre (Rob Court, Facilities Manager)
“The ADC Service engineers are highly reliable and hardworking. They are thoughtful of our needs and always willing to go the extra mile to help us, offering information and advice as well as quality service. We have worked with ADC for the past 9 years and we would use ADC for future works as we are pleased with everything they have delivered so far.”
Knowsley Metropolitan Borough Council (Glyn Greenwood, Assistant Building Management Officer)
Areas we serve
With over 20 years of experience as the UK's leading automatic door specialist, we have expanded our services to span across England, Wales and the South of Scotland. We manufacture and install a range of doors systems, including automatic doors, roller shutters and gates and barriers, as well as offering automatic door service and maintenance contracts and repairments.
From Liverpool to Manchester, to Southampton and Bristol, and everywhere in between, our professional installation team will deliver customised automatic door solutions that meet your project requirements and budgets.