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Automatic gate broken – don’t panic (what to do)

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At ADC, we often receive calls from people experiencing problems with their automatic gates. They range from the gates having completely stopped functioning to intermittent faults and strange grinding noises. We respond to all emergency calls and will endeavour to resolve the problem as quickly as possible. Unfortunately, if your automatic gates are not serviced regularly, problems may arise.

Prevention is the best cure

It might sound cliched, but as in many areas of life, it’s better to keep your automatic gates in the best working order possible than to wait until something goes wrong before you look for a solution. If your automatic gates aren’t regularly serviced, they may suffer from:

  • Grinding, scraping, or creaking noises
  • Broken mechanical arms and brackets
  • Malfunctioning opening
  • Misalignment caused by physical damage
  • Corroded moving parts
  • Water ingress into motorised parts
  • Bad electrical connections
  • Weather damaged control panels
  • Wiring defects and worn electrical components

All these issues could easily be avoided with regular servicing. A regular service contract will help you to avoid problems and save you money on costly call outs and emergency repairs.

What to do if your automatic gate stops working

At ADC, we fully recommend a comprehensive annual service for your automatic gates. If, however, your automatic gates fail, you should follow these four simple steps:

1. Check any electrical settings – switches, buttons, levers, knobs.

2. Look for any mechanical blockages – loose or misaligned cogs, debris build up.

3. Inspect the exterior condition – weather damage, scratches and dents from vehicles.

4. Listen for any unusual noises when attempting to activate – a whirring noise suggests a fault with the motor.

If you have followed these four steps and you can’t find anything to indicate a fault, it’s time to call the experts.

At ADC, we can offer you advice on the best ways to keep your automatic gates running as smoothly as possible. In case of emergency, we provide a 24/7 call out service to get you up and running as quickly as possible. If you’d like to find out more about our range of automated entrances, contact ADC today. Call us on 0800 0461 105 or send us a message online.

  • “ADC are a very professional company whom we enjoy working with. They provide a professional and efficient service providing benefits to us and our customers. Annabelle Williamson SDG Access.”

    SGD Access (Annabelle Williamson)
  • “Edge Hill University have been using ADC for the installation, servicing and reactive repairs of our automatic doors for a number of years. The work they have carried out is neat, tidy and has been delivered to a high standard. Site Engineers are always well presented, polite and communicate in a professional manner, Customer Service Excellence is a core requirement for Edge Hill University. I would not hesitate to recommend (working with) The Automatic Door Company. Technical enquiries are always responded to in a prompt manner, with Administrative Staff willing to help in any way they can.”

    Edge Hill University (Mark Burton, Facilities Manager)
  • “On a busy university campus its vital that the infra-structure runs smoothly. ADC have maintained and repaired the doors here for many years, giving us a very dependable service at a competitive price, and moreover total piece of mind.”

    Edge Hill University (Colin Francis, Maintenance Supervisor)
  • “ADC have serviced our automatic doors for a number of years now and we would highly recommend their service. They are quick to respond to enquiries and maintain a professional demeanour when on site. Their skilled engineers are friendly and always willing to go out of their way to help with any issues or queries we may have. We are very happy with the service ADC provide and wouldn’t hesitate to use them again.”

    Guardian Print Centre (Rob Court, Facilities Manager)
  • “The ADC Service engineers are highly reliable and hardworking. They are thoughtful of our needs and always willing to go the extra mile to help us, offering information and advice as well as quality service. We have worked with ADC for the past 9 years and we would use ADC for future works as we are pleased with everything they have delivered so far.”

    Knowsley Metropolitan Borough Council (Glyn Greenwood, Assistant Building Management Officer)

Areas we serve

With over 20 years of experience as the UK's leading automatic door specialist, we have expanded our services to span across England, Wales and the South of Scotland. We manufacture and install a range of doors systems, including automatic doors, roller shutters and gates and barriers, as well as offering automatic door service and maintenance contracts and repairments.

From Liverpool to Manchester, to Southampton and Bristol, and everywhere in between, our professional installation team will deliver customised automatic door solutions that meet your project requirements and budgets.

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