Frequently Asked Questions


We have extensive experience installing and regularly servicing numerous types of automatic and industrial doors, and so we have a great understanding of what issues can arise. The below list of Frequently Asked Questions and answers may well be able help to solve an issue for you without our assistance.

What type of automatic door system is best?

This will depend on your requirements. For a durable, reliable, and unobtrusive automatic door; an automatic sliding door is an excellent choice. They are ideal for supermarkets and large shopping centres and can be opened numerous times a day. Swing doors are great for smaller shops and businesses and can be motion activated or operated by a push pad. To create an attractive focal point to a building, automatic revolving doors can be used. They are often seen in hotels, banks, and shopping centres, providing convenient access and a stylish aesthetic.

Do automatic doors provide disabled access?

Yes, automatic doors are an excellent choice when disabled access is required. At ADC, all our automatic doors are DDA (Disability Discrimination Act) compliant to ensure that your business’ entrance is easily accessible.

How often do automatic doors need servicing?

Health and safety regulations state that all automatic doors require comprehensive annual maintenance. A regular service contract with ADC will ensure that your automatic doors work safely and efficiently, helping you to comply with industry regulations.

How important is ADSA certification?

Very important. All professional automatic door installers must be ADSA (Automatic Door Suppliers Association) accredited. ADSA promotes safety, reliability, and quality; and sets rigorous standards across the construction industry.

What is BS EN 16005?

BS EN 16005 is the British and European standard for automatic doors. All doors installed or maintained since 10th April 2013 must meet BS EN 16005 standards. At ADC, our engineers are trained to be fully compliant with all the latest industry regulations.

How will an automatic door benefit my business?

Easy access for customers. A great first impression. A valuable investment. Awareness of disabled access. Reduction in heating and cooling costs. A modern and innovative business image.

Do you provide a product guarantee?

All ADC installations are under warranty for one year from the date of installation. We also offer a comprehensive annual service contract to ensure that your automatic door is in the best working order.

What happens if electricity flow is interrupted?

If power is interrupted, automatic doors can be manually opened. A back-up battery system can also be installed in case of power failure.

What can I do in the case of product failure?

With an ADC service contract, we’ll ensure that your automatic doors function smoothly and efficiently. In case of product failure, we offer a 24/7 call out service 365 days a year. We provide excellent response times to help you to get back up and running as quickly as possible.

What types of buildings are automatic doors suitable for?

Automatic doors can be installed in almost any building. Hotels, shopping centres, airports, supermarkets, hospitals, schools, offices, museums, banks. Automatic doors can be bespoke designed to meet your business’ needs.

When you want convenient access to your business premises, automatic doors are the choice for the 21st century. If you have any further questions about automatic door installation contact ADC today. Call us on 0800 0461 105 or send us a message online.

How do I check and how often should I check the safety of my automatic doors?
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