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ADC Coronavirus UPDATE

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Dear All,

Following the latest guidelines set out by our Government to help prevent the spread of the Coronavirus, we have taken the decision to drastically reduce our operations until the 1st June. At which time we will review our position depending on government advice.

With such uncertainty surrounding the coming weeks and months, it is very difficult to know what ‘the right thing to do’ is, but we have made this decision in the best interests of our employees, customers, family and friends.

This will obviously affect all previously agreed programmes, but we will work closely with you to try and minimise any disruption as best we can.

As part of our commitment to our customers and staff, please find below our working approach in relation to our Service and Installation Departments.

Service Department

Our Service engineers will continue to work in order to meet our customer requirements, if within the stipulated guidelines set by the government and considered essential works such as key workplaces. We have therefore halved our number of engineers required to work during this difficult time. Please be assured, we are committed to our customers and will continue to provide a great level of service where possible.

Please note, to ensure the safety of our engineers and others whilst we are working, our engineers have been instructed to observe the following guidelines.

  • Engineers are to remain at least the minimum safe distance from others as stipulated by the government at all times.
  • Supplied barriers are to be used to isolate entrances from pedestrian use without exception.
  • Gloves are to be worn while working and changed frequently.
  • Anti-bacterial wipes, hand sanitiser and cleaning materials are to be used to ensure good hygiene and no contamination.
  • No paperwork via the engineers PDA is to be shared with customers and signatures are no longer required.

Installation Department

Due to the nature of installation work and the close proximity required, we have decided to stop all site installations from being carried out. If your install is due in the next three weeks, please contact our operations team to discuss your options. Please be aware that we are heavily reliant on our supply chain and we have been informed that many have already closed their facilities.

During this period we will have a skeleton staff working in the factory and they will be carrying out emergency works only. All other employees will be contactable and we will continue to complete quotes and CAD drawings. We will keep you updated on any required changes that we make following further government advice.

Thank you for your understanding during this tough period.

All the best, stay safe.

Richard Parker

Managing Director

Testimonials
  • “The Automatic Door Company (ADC) were asked to quote for the contract to maintain the Auto Doors at East Cheshire NHS Trust in 2014. Which has been carried out to an exceptional standard. During this period ADC have also replaced two doors to the entrance to our A&E these doors have changed the appearance and functionality of the A&E. ADC have also carried out the installation to the entrance to Orthopaedics this has changed the waiting area for the better and the waiting area is now more comfortable for patients and staff within the waiting area. Over all ADC have work to a high standard as I look forward to working with ADC in the future.”

    East Cheshire NHS Trust (Laurence Edwards, Estates officer)
  • “Edge Hill University have been using ADC for the installation, servicing and reactive repairs of our automatic doors for a number of years. The work they have carried out is neat, tidy and has been delivered to a high standard. Site Engineers are always well presented, polite and communicate in a professional manner, Customer Service Excellence is a core requirement for Edge Hill University. I would not hesitate to recommend (working with) The Automatic Door Company. Technical enquiries are always responded to in a prompt manner, with Administrative Staff willing to help in any way they can.”

    Edge Hill University (Mark Burton, Facilities Manager)
  • “On a busy university campus its vital that the infra-structure runs smoothly. ADC have maintained and repaired the doors here for many years, giving us a very dependable service at a competitive price, and moreover total piece of mind.”

    Edge Hill University (Colin Francis, Maintenance Supervisor)
  • “ADC have serviced our automatic doors for a number of years now and we would highly recommend their service. They are quick to respond to enquiries and maintain a professional demeanour when on site. Their skilled engineers are friendly and always willing to go out of their way to help with any issues or queries we may have. We are very happy with the service ADC provide and wouldn’t hesitate to use them again.”

    Guardian Print Centre (Rob Court, Facilities Manager)
  • “The ADC Service engineers are highly reliable and hardworking. They are thoughtful of our needs and always willing to go the extra mile to help us, offering information and advice as well as quality service. We have worked with ADC for the past 9 years and we would use ADC for future works as we are pleased with everything they have delivered so far.”

    Knowsley Metropolitan Borough Council (Glyn Greenwood, Assistant Building Management Officer)

Areas we serve

With over 20 years of experience as the UK's leading automatic door specialist, we have expanded our services to span across England, Wales and the South of Scotland. We manufacture and install a range of doors systems, including automatic doors, roller shutters and gates and barriers, as well as offering automatic door service and maintenance contracts and repairments.

From Liverpool to Manchester, to Southampton and Bristol, and everywhere in between, our professional installation team will deliver customised automatic door solutions that meet your project requirements and budgets.

Find out more Get in touch
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Please view our customer & staff announcement in regards to COVID-19  View announcement